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1
EssayOnTime.com
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EssaysCapital.com
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3
BestEssays.com
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4
Easy-essay.org
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5
BestCustomEssay.org
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Author Topic: Customer Support


Guest

Posts: 62
Customer Support
on: May 16, 2013, 12:29

Does every writing service have customer support? Do they all have live chat, email, and phone numbers? What issues do they resolve? What questions can I ask?



Guest

Posts: 62
Re: Customer Support
on: May 21, 2013, 16:29

Most writing services write that they work 24/7 but I once tried to call them at night and there was no answer. Why state that you work 24/7 if you don’t? What's the point?



Guest

Posts: 62
Re: Customer Support
on: May 22, 2013, 14:10

I know! It's especially irritating when they say that there are no operators available and to call back later. Just unbelievable!



Guest

Posts: 62
Re: Customer Support
on: May 23, 2013, 16:14

What services have you used? I've never had problems with support. My writing services’ customer support has always been friendly, available, and given me the information I needed.



top10write-
rs
Administrator
Posts: 26
Re: Customer Support
on: May 23, 2013, 16:44

Quote from on May 16, 2013, 12:29
Does every writing service have customer support? Do they all have live chat, email, and phone numbers? What issues do they resolve? What questions can I ask?

Most legit writing services have live chat, email, and a landline phone and the US number is usually toll-free. You can ask any question you need answered.



prowriter
Newbie
Posts: 2
Re: Customer Support
on: May 24, 2013, 16:09

I've heard that they hire people whose native language is not English like people from India or Pakistan because they provide cheap labor. Is this true?



top10write-
rs
Administrator
Posts: 26
Re: Customer Support
on: May 27, 2013, 17:09

Quote from prowriter on May 24, 2013, 16:09
I've heard that they hire people whose native language is not English like people from India or Pakistan because they provide cheap labor. Is this true?

Some writing services hire people from other countries as customer support representatives. This is the only way they can provide 24/7 support since there's so many time differences with their clients all over the world. But most workers are required to have a high-level of English.

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